Telemarketing Blunders - Unnecessary & Easy to Correct

July 30, 2008 by Kimberly Edwards · 1 Comment

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If you are a company that likes to use tele-sales/telemarketing, you MUST be aware of some Cultural Etiquette with the people you have your sales people cold calling…

Check out this great article from Cindy King:

Cultural Blunders in Tele-Sales

Cindy submitted this fabulous article to the “Dessert Course” in the “Progressive Dinner” Blog Carnival we hosted on BlogNButter.com!

She explains that Politeness is the key point of connection where telemarketing companies often fail to do now, especially since many marketing efforts are outsourced to other countries that do not understand the level of politeness required for the country they are calling.

I left a lengthy comment and wanted to share it with you here! Please let us know what your opinions are on this topic by Commenting in the Comment Box Below!

My Opinion:

” I certainly hope that cold calling/tele-sales will improve with time! I wish they improved yesterday!

This is a very valuable marketing resource really…It’s just below face-to-face sales…and I don’t think that telemarketing companies use this to their advantage…

I love the idea of using the qualified leads…If you don’t use qualified leads, no matter what you’re selling, you will have Read more